Hubb

Privacy Policy

Effective date: 28 April 2026 Last updated: 28 April 2026

This Privacy Policy explains how Hubb ("we", "us", "our") collects, uses, and protects your information when you use the Hubb mobile application ("the App") and related services.
Hubb is operated by an individual based in the United Kingdom. If you have any questions about this policy, contact us at [email protected].1. Information we collect
When you use Hubb, we collect the following information:
Account informationYour phone number, used to verify your identity via SMS one-time password
Your name and chosen display name
Your profile photo (if you choose to add one)
Your approximate location (the neighbourhood or area you select during onboarding)
Your interests, selected during onboardingContent you createHubbs you create or join, and your role within them
Posts, comments, messages, reactions, and event RSVPs
Photos you upload to chats, posts, or events
Channels you create or join within Hubbs
Events you create or RSVP toAutomatically collected informationDevice type, operating system version, and app version
IP address and approximate location derived from it
Push notification tokens (so we can send you notifications)
Crash reports and basic usage data, used to improve app stability
Last visit timestamps, used to show unread contentInformation from third partiesLocation data from Google Places when you create a Hubb tied to a specific location
Cover image and address data when selecting a location for events2. How we use your information
We use your information to:Provide the core Hubb service (creating and joining Hubbs, messaging, events, etc.)
Verify your identity when you sign in
Send you notifications about activity in your Hubbs (messages, mentions, event reminders, join requests, etc.)
Show you relevant Hubbs based on your location
Maintain account security and prevent abuse
Improve the App and fix bugs
Comply with legal obligationsWe do not use your information for advertising. Hubb does not display ads.3. Who we share your information with
Your information is shared in the following ways:
With other Hubb usersYour display name, profile photo, and any content you post are visible to other members of the Hubbs you join
Direct messages are visible only to you and the recipient
Public Hubbs are discoverable by other users in your areaWith service providers
We use trusted third parties to operate Hubb. These providers process your data only as needed to provide their services:Supabase (database, authentication, storage) — based in Switzerland
Twilio (SMS verification) — based in the United States
Expo (push notification delivery) — based in the United States
Apple (App Store distribution and TestFlight beta testing) — based in the United States
Google Places (location data) — based in the United StatesFor legal reasons
We may disclose information if required by law, court order, or to protect the rights, safety, or property of Hubb, our users, or the public.
We do not sell your personal information to anyone.4. International data transfers
Some of our service providers are based outside the UK and the EU. When your data is transferred internationally, we rely on standard data protection safeguards including standard contractual clauses or equivalent protections.5. How long we keep your data
We keep your account data for as long as your account is active. If you delete your account, we will delete your personal information from our active systems within 30 days, except where we are required to retain it for legal reasons.
Some content you've shared in public Hubbs (e.g. posts, messages) may remain visible to other members after account deletion, with your name removed.6. Your rights
Under UK data protection law, you have the right to:Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Object to certain types of processing
Request a copy of your data in a portable format
Withdraw consent where processing is based on consentTo exercise any of these rights, email [email protected]. We will respond within 30 days.
You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk.7. Children
Hubb is not intended for users under 16. We do not knowingly collect data from anyone under 16. If you believe a child under 16 has created an account, please contact us.8. Security
We use industry-standard security practices to protect your data, including encrypted connections, access controls on our backend services, and regular security reviews. However, no system is completely secure. You are responsible for keeping your phone and account credentials safe.9. Changes to this policy
We may update this policy from time to time. When we do, we will update the "Last updated" date at the top. If the changes are significant, we will notify you within the App.
10. Contact
For any questions about this policy or your data:
Email: [email protected]

Terms of ServiceEffective date: 28 April 2026
Last updated: 28 April 2026By using Hubb, you agree to these Terms of Service. If you do not agree, please do not use the App.1. Who we are
Hubb is a mobile application that helps people find and connect with local communities. Hubb is operated by an individual based in the United Kingdom. Contact: [email protected].2. Eligibility
You must be at least 16 years old to use Hubb. By creating an account, you confirm that you meet this requirement and that the information you provide is accurate.3. Your account
You are responsible for everything that happens on your account. You must:Provide accurate information during sign up
Keep your phone number up to date so you can receive verification codes
Not share your account with anyone else
Notify us promptly if you believe your account has been accessed by someone elseWe may suspend or terminate accounts that violate these terms or that we reasonably believe are being used in a harmful way.4. Acceptable use
When using Hubb, you agree not to:Post content that is illegal, threatening, abusive, harassing, defamatory, or invasive of someone's privacy
Impersonate another person or organisation
Spam other users or send unsolicited promotional content
Upload content that contains viruses, malware, or other harmful code
Attempt to access other users' accounts or our systems without permission
Use Hubb to coordinate illegal activity
Scrape, copy, or redistribute content from Hubb without permission
Use Hubb in any way that could harm or interfere with the service for other usersWe reserve the right to remove content or suspend accounts that violate these rules.5. Content you post
You retain ownership of the content you post on Hubb. By posting, you grant us a worldwide, non-exclusive licence to display, distribute, and store that content solely for the purpose of operating the App.
You are responsible for the content you post. We do not pre-screen content, but we may remove content that violates these terms or applicable laws.6. Hubbs and communities
Hubb owners and admins are responsible for managing their own communities, including who joins and what content is allowed. We may intervene if a Hubb is being used in a way that violates these terms.
When you join a Hubb, your profile becomes visible to other members. When you join a public Hubb, your profile is also discoverable by users in your area.7. Events
Events posted on Hubb are organised by users, not by Hubb. We are not responsible for the safety, accuracy, or outcome of any event. You attend events at your own risk and are responsible for using your own judgment.8. Beta service
Hubb is currently in beta. The App may contain bugs, may be unavailable from time to time, and features may change. We provide the App "as is" and make no guarantees about its availability, reliability, or fitness for any particular purpose.9. Termination
You can stop using Hubb and delete your account at any time. We may suspend or terminate your account if you violate these terms or if we discontinue the service. On termination, your access to the App ends, and your data will be handled according to our Privacy Policy.10. Disclaimers and limitation of liability
To the fullest extent permitted by law:Hubb is provided "as is" without any warranties, express or implied
We are not liable for any indirect, incidental, or consequential damages arising from your use of the App
Our total liability to you for any claim related to the App is limited to £100 or the amount you have paid to use Hubb (currently zero, as Hubb is free)Nothing in these terms limits our liability for matters that cannot be excluded under UK law, such as death or personal injury caused by negligence.11. Changes to these terms*
We may update these terms from time to time. Continued use of the App after changes means you accept the updated terms. If the changes are significant, we will notify you within the App.12. Governing law
These terms are governed by the laws of England and Wales. Any disputes will be resolved in the courts of England and Wales.13. Contact
For any questions about these terms:
Email: [email protected]